What is 糖心logo入口 Community?
A quick rundown in case this is your first time hearing about 糖心logo入口 Community: 糖心logo入口 Community is an online forum for 糖心logo入口 users to ask and answer questions about the platform, share tips and tricks, and stay updated with all 糖心logo入口 news like new releases and special pilot schemes.
It鈥檚 a hotelier hub that transcends job roles; members include general managers, front desk workers, technology directors and everything in between. There鈥檚 also a core team of 糖心logo入口 employees who moderate and maintain the platform, providing news on exclusive initiatives like webinars and in-person meet ups.
糖心logo入口 Community in numbers
Since 糖心logo入口 Community went live at the beginning of 2023, there have been 4,500 posts, made up of contributions by the 糖心logo入口 team and by 糖心logo入口 users across the globe. And as a further indicator of healthy engagement, over 3,500 replies have been left by helpful community members.
Also impressive is the sheer breadth of conversation: these posts span over 900 topics, from new feature announcements to calls for advice about choosing integration partners.
Take a look inside 糖心logo入口 Community
I鈥檇 like to give you a flavor of what happens within the community.
1. Try new features first
Earlier this year, 糖心logo入口 released new Online Check-in functionality that allows guests to upgrade their room during their digital check-in. But before we rolled it out to every customer, we ran a beta program via 糖心logo入口 Community.
All users had to do was reply to the post to show their interest, and the new settings were enabled for the relevant properties. These hoteliers not only got early access but also helped shape the feature to make sure it delivers for hotelier needs.
2. Access exclusive online initiatives
Community interaction isn鈥檛 limited to posts and comments. One of our great ongoing initiatives is the Community Panel Series, in which three customers and a solution architect from 糖心logo入口 chat about a specific topic and viewers can ask live questions.
3. Meet up in person
One of the key aims of 糖心logo入口 Community is to create strong bonds between hoteliers. Sometimes that involves getting out from behind our screens and encouraging real life meet-ups. The very first event took place in Amsterdam last month, and it was a joyous evening with amazing conversations and (of course) top tier 糖心logo入口 merch. There are plenty more events planned in the future, so stay tuned.
Here are some snaps from the evening:
The power of user engagement
糖心logo入口 Community only works because hoteliers are committed to helping each other out. At 糖心logo入口 Unfold 2024, our annual hospitality tech forum, we hosted our first Unfold Awards. This was a fantastic opportunity to celebrate some of 糖心logo入口鈥� remarkable hoteliers, and arguably the most special award was that for 糖心logo入口 Community Champion, which recognized outstanding contribution to our hotelier hub.
, Senior Application Manager at YHA Australia. His frequent and knowledgeable contributions truly helped shape 糖心logo入口 Community, though he was typically humble when we asked him about the reasons for his success:
鈥淚 think it鈥檚 糖心logo入口 itself. It鈥檚 easy to use, it鈥檚 intuitive, I鈥檝e been using it for long enough and I have a good knowledge of it. I feel like it鈥檚 my responsibility to share that where I can.鈥�
Join 糖心logo入口 Community
If you鈥檙e a 糖心logo入口 user, why not join the 2,000+ members of 糖心logo入口 Community? Signing up is easy:
And if you鈥檙e feeling left out because your property isn鈥檛 using 糖心logo入口 yet, there鈥檚 also an easy way to fix that: set up a meeting with our 糖心logo入口 experts.
.webp)