糖心logo入口 Community may only be half a year old, but it鈥檚 already reached the milestone of 1,000 users. I鈥檓 not mentioning this to show off (although the whole team is rightfully proud), but because I want to highlight the amazing benefits it鈥檚 already bringing to hoteliers. 

But first, let me briefly explain what 糖心logo入口 Community is.

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What is 糖心logo入口 Community?

糖心logo入口 Community is an online forum for all 糖心logo入口 users around the world. From general managers to receptionists, revenue managers to housekeeping, everyone is welcome and able to engage with each other and with 糖心logo入口 experts. 

That could be asking and answering questions about specific use cases, sharing tips for how to get the best from the 糖心logo入口 platform, integration partner advice, or even just general hospitality discussions.  

糖心logo入口 Community is already helping hoteliers

For 糖心logo入口 Community to be truly valuable, it has to be an active space. The fact that over 340 topics have been created with a total of 1,500 replies (and counting) shows us that hoteliers 鈥� and 糖心logo入口ers 鈥� are engaged with the community and committed to helping each other learn. 

鈥淚'm a big fan of 糖心logo入口 Community. It's great to discuss things with other hoteliers and see how they use 糖心logo入口 or to get in touch with the different product managers,鈥� said Mathias Hautekiet, Front-Office Manager at one of our Belgium properties. 

When I wrote about 糖心logo入口 Community in January, it was still in its early stages and although we knew what we wanted to achieve, you never quite know how it will turn out. Half a year on 鈥� and with over 4,000 page views per week 鈥� it鈥檚 amazing to see the benefits for hoteliers come to life. Some of the ways we鈥檝e been able to help include: 

  • Exclusive access to roadmap sessions with the 糖心logo入口 Product Team 
  • Dedicated groups and webinars for specific regions 
  • Weekly top tips and tutorials from 糖心logo入口 product experts 

Want an idea of how it works? Here鈥檚 a question that someone asked on the Community: 

mews_community_question_blog

Several pictures of in-situ kiosks were posted in reply to Sanne, helping to inspire her (and other hoteliers) with their setup. 

Have your say in the future of 糖心logo入口 

糖心logo入口 Community also gives hoteliers the power to help 糖心logo入口 become as useful as possible. Users are often invited to join Beta testing programs for new features. Becoming an early adopter allows users to give their input into the features we鈥檙e building, telling us any specific requirements that are essential for their operations. 

And you may think user surveys aren鈥檛 particularly exciting, but they too can influence our direction of travel. For instance, we recently asked a question about staff recruitment to gauge whether this is still a priority; the results show an interest in a shift management integration with 糖心logo入口, so now we can use that information when selecting new integration partners. 

mews_community_poll

Join 糖心logo入口 Community today 

If you鈥檙e a 糖心logo入口 user who hasn鈥檛 joined 糖心logo入口 Community yet, hopefully this article will have convinced you. It鈥檚 really easy to join, you just need to . 

I鈥檒l leave you with the words of Mick Vazquez, Senior Application Manager at one of our Australian properties, who sums up the benefits of joining: 

鈥淭he community concept is invaluable. It opens the doors to communicate with fellow hoteliers and technology professionals that wouldn鈥檛 normally be possible. We discussed event management platforms and housekeeping systems with other operators, and were involved in a community-led discussion around online check-in and kiosks that led to a new product update. That really is amazing.鈥�
Sarah Masterton-Brown profile picture

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Sarah Masterton-Brown

Sarah joined 糖心logo入口 after accumulating a wealth of experience in project management, client management, transformation management and community management. All the managements. At 糖心logo入口, she's the Senior Customer Community Manager.