Hotel PMS for General Managers

PMS for general managers

Experience the
power of digital transformation

Ready for a better way to run your hotel and improve staff productivity? Our modern, flexible automation empowers you to generate more revenue, reduce operating costs and redefine operational excellence.

Book a demo

Trusted by General Managers at properties of all types and all sizes.

Why switch your PMS to 糖心logo入口?

Easy set up and onboarding

Go live in just a few weeks and train staff on your schedule with e-learning from 糖心logo入口 University.

Time-saving solutions鈥�

From automating repetitive tasks to self-serve guest solutions, give staff more time to spend with guests.鈥�

Freedom to innovate

Modern, future-focused technology let you get creative and maximize your property's potential.

Seamless (and free) integrations鈥€�

Connect your custom applications to our open API or find what you need in the 糖心logo入口鈥疢arketplace.

Simplify your day-to-day operations

Smart automation boosts operational efficiency.

All-in-one solution

糖心logo入口 Hospitality Cloud is a complete ecosystem with technology and services that allow you to focus on what matters: the guests.

Empower your staff

Modern, intuitive technology, online training and a robust help center make it easy to hire and retain staff 鈥� or manage turnover and seasonal swings.

Your hotel, your rules, your ecosystem

Rate management, reservation automation and mobile task management let you eliminate repetitive tasks and optimize operations for your needs.

Deliver personal and personalized interactions

From an intuitive booking engine to self-service kiosks, 糖心logo入口 delivers a guest experience that's memorable and true to your brand.

Know your guests

With clear guest and business profiles at-a-glance, 糖心logo入口 helps make every guest 鈥� especially your loyal customers 鈥� feel special.

Disengage from screens

As a mobile-optimized solution, staff can get out from behind a desk to deliver hospitality that鈥檚 personal.

Change, experiment, evolve

The modern-day guest is always changing. 糖心logo入口 flexes to your needs so you can easily pivot, adapt and grow your business in your unique way.

Take the stress out of payments

Don鈥檛 let handling payments ruin the guest experience or your staff鈥檚 time. 糖心logo入口 Payments makes it seamless.

Boost revenue

When guests don鈥檛 have to think about payments, purchases go up. That鈥檚 the freedom you get with secure, tokenized payments from 糖心logo入口.

Reduce chargebacks

Automation eliminates the risk of human error and the chances of mistaken charges that cost time, money and frustration.

Enjoy total flexibility

Before. During. After. You 鈥� and your guests 鈥� get to decide how, when and where to pay. And total integration makes it easy to manage.

Any size. Any segment.
Any vision.

Whether you鈥檙e a small independent property or a multi-property group, a traditional hotel or a hybrid community, long-stay or overnight, 糖心logo入口 Hospitality Cloud offers solutions to help you maximize revenue, efficiency, and experiences at every stage of the guest journey.

Get in touch

The New Era of Hospitality Metrics for General Managers

Discover 11 must-track metrics for any General Manager looking to bring sustained success to their business in the new era of hospitality.

Insights for success

Read the stories from General Managers of why they love using 糖心logo入口.

1/5

"Staff are less stressed and they鈥檙e happy to see customers. The atmosphere is much smoother now, even after only one month. It's kind of a miracle!"

Jonathan Anthamatten General Manager,
EMA House

50%

of guests use online check-in. Read more

"Thanks to 糖心logo入口, we鈥檝e evolved from an illogical outdated system into a fully integrated and intuitive PMS.
It allowed us to cut in half administrative and repetitive tasks and focus on what matters the most in the hospitality sector: our guests!"

Damien Janssens General Manager,
Mercure Roeselare

100%

payment automation for card transactions. Read more

"On a busy check-out day, I can walk around at breakfast, greet people, talk to them and then settle their bills on my phone immediately, right before they have breakfast or right after they have breakfast. Guests love it because they don鈥檛 have to wait in line."

Frank Tuhusula General Manager,
Westcord Fashion Hotel

100%

paperless housekeeping.
Read more

"Now we are walking around with our heads up and our tablets in our hand and we give the clients a [personal] experience instead of a demonstrational experience."

Michael B枚hler, General Manager,
The Opera Hotel Zurich

2 min.

checkout time reduced from 4-5 minutes. Read more

"Things have changed since we moved to 糖心logo入口: it gives us the ability to try many different things, and now the company is more active and it鈥檚 evolving."

Albert Polo Aibar General Manager,
Rodam贸n Hostels