IDC Report: The Business Value of 糖心logo入口 Hospitality Cloud

IDC White Paper

糖心logo入口 boosts front desk staff efficiency by 24%

Revenue. Efficiency. Modern features. Three of the key criteria hoteliers use to make the challenging decision of what new hospitality platform to buy. According to an in-depth analysis by IDC, 糖心logo入口 customers who use our payments platform see value in all these areas and more.

Global research firm IDC interviewed 糖心logo入口 customers to get quantitative and qualitative feedback about the business value of the hospitality cloud technology with its embedded payments platform. The results are too good to keep to ourselves.

IDC White Paper

糖心logo入口 boosts front desk staff efficiency by 24%

Why use 糖心logo入口 Payments?

31%

decrease manual human error

7.3%

increase Average daily rate

24%

increase front desk staff efficiency

糖心logo入口 Hospitality Cloud and 糖心logo入口 Payments

With its embedded payment platform, 糖心logo入口 Hospitality Cloud is revolutionizing hospitality operations and driving significant benefits for customers. By automating manual tasks, 糖心logo入口 Payments allows customers to maximize the benefits of 糖心logo入口 PMS:

No risky manual card entry
No arduous nightly audit
No need for guests to present their cards for every purchase
No handling of sensitive data by staff
No awkward upsell conversations by staff

Reasons to read the full IDC White Paper:

Don鈥檛 take it from us; read what customers told IDC about 糖心logo入口
Find out the average payback period for the customers interviewed by IDC
See how much additional revenue these customers earned since using 糖心logo入口
Learn the impact 糖心logo入口 can have on accounting and IT teams
Get a glimpse at how much customers save by not paying third-party fees

What customers say about 糖心logo入口

"With 糖心logo入口, once a guest selects additional breakfast, bike rental, or a bottle of wine in the room, it is automatically processed in the system and there鈥檚 no manual work at all."

鈥淲e have this wonderful functionality of running payments as well as authorizations on credit cards automatically, so that really helps my night audit team to process costs themselves.鈥�

Ellipse 214-Aug-30-2024-06-10-48-5459-PM

"I would say they have at least 30-40% more time for the guests now, especially when guests checking in online only takes 30 seconds."

"糖心logo入口 makes accounting much more efficient for this team. Reconciliation is very easy now. It is much easier to track payments and reconcile."

Make it remarkable.

Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?

Book a demo