糖心logo入口 vs. Protel
The secure, dependable alternative to Protel
糖心logo入口 was born in the cloud, not forced into it. We鈥檙e designed to empower remarkable hospitality without the baggage of legacy systems.
The secure, dependable alternative to Protel
糖心logo入口 was born in the cloud, not forced into it. We鈥檙e designed to empower remarkable hospitality without the baggage of legacy systems.
290%
ROI over three years
44%
processes automated
鈧149碍
saved on booking fees annually
The business value of 糖心logo入口 and 糖心logo入口 Payments, IDC #EUR252407824
糖心logo入口 is a secure, cloud-native PMS that鈥檚 flexible to your needs and built to grow with your hotel.
For the second year running, 糖心logo入口 has once again been named Best PMS at the 2025 HotelTechAwards, driven by glowing reviews from real hoteliers.
Voted best PMS
Our local Sales and Support team members understand the unique opportunities, challenges and nuances of running a hospitality business in your area.
German-language Support
From AI-driven tools to time-saving automation to backend upgrades, we鈥檙e regularly launching updates to streamline operations, minimize clicks and boost revenue.
200+ updates per year
Key features
Protel
HotelTechAwards 2025 PMS ranking
1st
36th
HT Score
100 out of 100
31 out of 100
HTR rating
4.6
4.0
G2 rating
4.6
3.5
Capterra rating
4.6
3.5
Cloud-native
鈥
POS
鈥
Kiosk capability
鈥
Knowledge base
Self-paced, fully remote e-learning
鈥
Multi-property management
Read the stories from 糖心logo入口 customers.
1/4
"Many German hoteliers resist change, but I say: don't be afraid to try 糖心logo入口. It will save you a lot of time and effort, freeing you up to focus on the strategic side of your business."
鈥淭he legacy PMSs haven鈥檛 moved on in the last 10 years. The decision to move to 糖心logo入口 was very easy because you provided what we needed and saw lots of potential too.鈥
"Working in 糖心logo入口 feels so much more natural. The interface is modern and decades ahead of outdated legacy systems. Besides, who wants to be old-fashioned, especially in Berlin?"
鈥淏ecause it's cloud based, you can work whenever from anywhere you want you. Sometimes I see the receptionists just sitting down with the iPad, having a little chat with the guest 鈥 it鈥檚 more natural.鈥
Automation
Boost your revenue without the extra workload. 糖心logo入口 automates repetitive tasks, freeing up your staff to focus on what truly matters and driving lasting productivity.
Contactless check-in and check-out
Automated guest messaging
Embedded payments
01
Maximize your revenue
糖心logo入口 empowers your team to drive more revenue from every space 鈥 from parking, meeting rooms, fitness facilities and more.
Flexible booking from hours to months
Managed directly from the PMS
Automated rate management
02
Faster staff training
糖心logo入口 is so user-friendly that new employees can get up to speed in just one day 鈥 no hassle, no constant guidance.
AI-powered chatbot embedded in the PMS
糖心logo入口 University: self-paced e-learning
An ever-expanding knowledge base
03
No downtime needed
Future reservations are safely transferred to 糖心logo入口 from your previous system, ensuring no disruption to your operations while you鈥檙e making the switch.
User-friendly
Our intuitive interface and self-paced training make it easy for any staff member, even those without hospitality experience, to get started quickly.
Flexible migration options
Select the deployment option that suits you best 鈥 whether it鈥檚 self-service or full on-site support. We鈥檒l also train your team leaders.
FAQs
糖心logo入口 is a cloud-native property management system designed to streamline operations for hotels and accommodation providers. It stands out because of its modern, flexible approach, offering a range of features that improve efficiency. Unlike Protel, 糖心logo入口 has been in the cloud from the start, eliminating the need for migrations and cloud adjustments of the software.
糖心logo入口 excels in automation, offering features that reduce manual work and increase operational efficiency:
These features allow hotel staff to focus on more important tasks, improving productivity and guest satisfaction.
糖心logo入口 is designed with ease of use in mind. Its modern, intuitive interface allows hotel staff to get started quickly with minimal training.
Protel, however, has an older interface that can feel outdated and often requires more training to master, which can slow down adoption and efficiency.
糖心logo入口 can significantly reduce operational costs in several ways:
Protel, on the other hand, may require a higher upfront investment in hardware and ongoing maintenance, resulting in higher long-term operational costs.
糖心logo入口 is highly scalable and adaptable to properties of any size, from small boutique hotels to large hotel chains. Its cloud-based architecture allows for seamless growth without major infrastructure changes.
Protel can scale as well, but it may require more resources and manual effort to support larger operations, making 糖心logo入口 the easier and more cost-effective choice for growth.
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